Client images & video retention
Our normal retention period for client photographs and video clips is two years after final delivery, with earlier deletion available on a verified request.
What this period covers
This period covers client image and video files held by SP Studio for the completed job, including submitted frame photographs and studio-controlled working or delivery copies where those files are held. It starts on the date of final delivery agreed for that job. For staged deliveries, we record the final-delivery date in the job record.
The two-year media period does not mean that the website provides a full wedding archive or that every RAW file, draft edit, duplicate or project file forms part of the purchased deliverables. The quotation defines what is delivered. Please download and independently back up your agreed deliverables.
Earlier deletion and the end of the period
You can ask us to delete your images or clips earlier using the data deletion request form or our privacy contact. We will verify that the request is authorised, identify the files and explain any practical effect on remaining editing, frame production, re-delivery or support. Submission of the form does not itself delete files.
At the end of the normal period, we review and remove files from studio-controlled active storage unless an agreed continuing purpose or legal hold requires longer retention. We record and explain such an exception. Do not rely on a link or the studio retaining a copy beyond the agreed retention period.
Portfolio permission, backups and other copies
Public portfolio or promotional use requires separate, specific permission. We review continued publication with the two-year media period and any separately agreed permission; you can request withdrawal or removal through the deletion form. We do not treat a booking or frame upload as permission to publish.
Removal applies to copies under our control. Offline working folders, delivery services and recoverable backups need to be reviewed as part of the request. A file removed from active use may remain in a restricted backup until the applicable backup cycle ends; it must not be reused for ordinary work and a restored backup must respect the deletion record. We will explain a relevant backup exception. We cannot erase a copy already downloaded by a client or another person.
Records that are treated separately
The two-year period is for client images and clips. Booking correspondence, invoices/receipts, tax or accounting records, disputes, necessary number history and staff security logs are assessed separately against their purposes and applicable legal duties. A necessary business record does not justify keeping an unrelated image or video indefinitely.
A legal obligation or active dispute can require specific relevant material to be held longer. Access is restricted, the reason is recorded and the hold is reviewed when that need ends.
For help, contact Akhil Kushwaha, Grievance and Privacy Contact, at general@spstudio.co.in or WhatsApp +91 62393 67490. SP Studio is a registered partnership firm at H.No. 268, Rajiv Colony, Chandigarh 160015, India.